Location: Bellville, Western Cape, South Africa
Who are we?
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.
This career opportunity is available at Santam Direct for the Client Engagement Department; the successful incumbent will be based in Bellville.
WHAT WILL YOU DO?
The Client Service Consultant will offer world class products and services to clients, whilst achieving targets related to quality, productivity and compliments in a call centre environment.
QUALIFICATIONS AND EXPERIENCE
- Grade 12/ Matric.
- NQF Level 4 Qualification in Short Term Insurance.
- Regulatory Exam (RE 5).
- Experience in short term insurance.
- Willing to work shifts as well as overtime.
KNOWLEDGE AND SKILLS
- Strong verbal and written communication skills.
- Excellent interpersonal, communication and networking skills.
- Strong client service orientation.
- Ability to work under pressure.
- Attention to detail.
- Self-motivated and comfortable in taking initiative.
- Ability to work independently.
PERSONAL ATTRIBUTES
- Drives results.
- Collaborates.
- Client focus.
- Flexibility and adaptability.
- Cultivates innovation.
- Analytical thinking.
- Influencing/ gaining commitment.
Apply Online for the Sanlam: Client Service Consultant 2022